Questions and Answers Question 1:
I have the games installed on Vista and they don't open when I click on them?
Question 2:
I start my game up but it doesn't save my information when I close out of it. Question 3:
I click on the Install button but the screen Freezes, or I double click on the setup.exe file but it never starts the installation. Question 4:
After installing my game(s), when I play certain slots like Lava Loot, Gods of Olympus, as soon as I start the Bonus round, the graphics turn black and freeze up the pc. How can I resolve this? Answer 1 and 2 Below are instructions for installing Bonus Mania, Vegas Experience, High Roller or Mystic Forest on Windows Vista: Step 1: Uninstall the above games if installed. Go to start, Control panel, Programs and Features and click Uninstall. Double click and then click Yes to uninstall.
Step 2: Click on the link VistaLauncher.exe and choose Save. Click Browse folders and then click Desktop then Save again. "DO NOT INSTALL IF RUNNING WINDOWS XP OR OLDER"
Step 3: Once download is complete minimize instructions and double click on VistaLauncher.exe on the desktop. Click Next, I accept the terms and then Next
Step 4A: If you have windows installed to the C: drive click Next
Step4B: If you have windows installed to the D: drive click Change, Change the first letter C:\ to D:\ then click Ok. Now click Next
Step 5: Click Install. Once installation is finished click Finish.
Step 6: Insert the first disk of one of the games. Click on Start then click Computer. Right click on the disk drive and click on Explore.
Step 7: You will see a series of files. Double click on the First Setup file. Usually named Setup.exe. Click continue and follow the Installshield Instructions.
Once installation is complete repeat Steps 6 and 7 for each of the games.
Once each of the games is installed you're ready to play from the icon on the desktop. Answer 3
Install Problems Step 1: Take the Disk out of the drive. Click Start. Then click Control panel.
Step 2: Click Classic View on the left. Click User Accounts. Click Turn User Account Control On Or Off
Step 3: Take the Check out of Use User Account Control to help protect your computer, Then Click ok.
Step 4: Restart the computer and put the Disk back into the drive.
Step 5: Click Install or Click View contents of folder. Then Double click on Setup.exe file to start the installation. Once installation is complete go to step 6.
Step 6: Click Start, Click Control Panel, Click User Accounts, Click Turn User Account Control On or Off. Put the Check back in and click Ok and Restart.
Answer 4
This issue can be resolved by following the instructions below. Step 1: Go to start, Control panel, Programs and Features and check to see if you have any codec packages installed. If so, uninstall them.
Step 2: Download and install the XP Codec pack. (yes we know its for XP :)
Step 3: Go to Start, then Run and type in regsvr32 -u avisplitter.ax and hit ok.
Step 4: Reboot your pc, and then this problem should be resolved.
Please contact support@phantomefx.com if you need further assistance.
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