Contact Us

Your question might already be answered...

Have a question? We have provided many hints, tips, and answers in our easy-to-use FAQ. Give it a look, we hope you will find the FAQ to be the fastest and easiest way to get your questions answered. If your question remains unanswered, the next step is to contact our Support Team through e-mail. (Please find contact details below)
Read Our FAQ

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Get help by phone.

You may talk to a member of our live support tech staff who can help you with any questions you may have related to our retail products. They are available the following hours:

  • Sat 9 A.M. - 5 P.M. (CST)
  • Fri 9 A.M. - 3 P.M. (CST)
  • Mon-Wed 9 A.M. - 7 P.M. (CST)
  • Thurs 9 A.M. - 5 P.M. (CST)

(319)266-3656

For those of you with online or mobile game questions, please email us your issue at

Mobile Games Support: mobilesupport@phantomefx.com

Online Games Support: onlinesupport@phantomefx.com

You may also use the support ticketing system on the right

Submit an email to our support system

Use our email support system that is available anytime for issues related to box game products, downloads, mobile games, online games and your issue will be responded too ASAP.

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