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Top Support Topics
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"Application failed to start" because the "side by side configuration" or "application configuration" is incorrect.
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When I start up Reel Deal Slots Nickle Alley or Reel Deal Slots 2nd volume it's asking me to put the disk in the drive even though it's already inserted.
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I start the game up and get nothing but a black screen and music. What might be the problem?
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I'm installing the game and my screen freezes when it asks for Disc 2.
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How come I get an error message during installation saying: The software you are about to install does not contain a Microsoft digital signature. Therefore, There is no quarantee that this software works correctly with windows?
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Have a question? We have provided many hints, tips, and answers in our easy-to-use FAQ. Give it a look, we hope you will find the FAQ to be the fastest and easiest way to get your questions answered. If your question remains unanswered, the next step is to contact our Support Team through e-mail. (Please find contact details below)
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Get help by phone.
You may talk to a member of our live support tech staff who can help you with any questions you may have related to our retail products. They are available the following hours:
- Sat 9 A.M. - 5 P.M. (CST)
- Fri 9 A.M. - 3 P.M. (CST)
- Mon-Wed 9 A.M. - 7 P.M. (CST)
- Thurs 9 A.M. - 5 P.M. (CST)
(319)266-3656
For those of you with online or mobile game questions, please email us your issue at
Mobile Games Support: mobilesupport@phantomefx.com
Online Games Support: onlinesupport@phantomefx.com
You may also use the support ticketing system on the right
Submit an email to our support system
Use our email support system that is available anytime for issues related to box game products, downloads, mobile games, online games and your issue will be responded too ASAP.
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