FAQs

I have jumbled sound when playing a game or Static.

  1. Hold down the Windows key at the bottom left of your keyboard, then press "R."
  2. This should bring up the Run window. In the box that appears, type: dxdiag and click "ok."
  3. If a prompt appears asking you to allow DirectX to check your drivers, click "Allow." This should bring up the DirectX diagnostic tool.
  4. Click on the "Sound" tab and move the sound acceleration bar all the way to the left.It should now read "No acceleration."
  5. Now close out of this window and try your game again.
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