How come I get an error message during installation saying: The software you are about to install does not contain a Microsoft digital signature. Therefore, there is no guarantee that this software works correctly with windows? This message has to do with a "codec" that is being installed. This message is simply telling you that this "codec" has not been tested and verified by Microsoft to work with windows. This "codec" was tested internally on several platforms and no problems occured. This "codec" is simply used to playback movie files that we have in the program, it has not other purpose or adverse effect on your system. Simply agree to the installation message and finish the install. Alternately, you can opt to download Windows Media Player 9.0 and this same codec will be installed as a part of the Media Player installation. When I hit the Install button, why does my computer freeze or stop responding? This seems to be a common issue related to the CD installer and your Anti-Virus software. McAfee and Norton Anti-Virus companies both recommend to turn off any Anti-Virus programs before installing the game. Right click on your Anti-Virus icon in your taskbar (down by your computer clock) and click on disable, then install the game. When I launch the game, why do I get a Sound Init Failed error message? This error message means that DirectX was not able to initialize your sound card. The most common fix for this is to reinstall DirectX and make sure you restart your computer before launching the game. You can browse the game CD to find the DirectX installer, or you can click HERE to download the DirectX installer from Microsofts web site. When I launch the game, why does my screen turn black and go back to my desktop? There are a few reasons this may be happening. First, your display setting may not be at least 800x600 pixels and a color depth of 16 bit. To check this, right click on your desktop and select properties. Click on the settings tab at the top and adjust the Screen Area slider to be at least 800x600 pixels. Second, your hardware acceleration may not be set to full. To check this, right click on your desktop and select properties. Click on the settings tab at the top and then click on the advanced button. Then click on the troubleshooting tab at the top and make sure the slider for Hardware Acceleration is all the way to the right on Full. Finally, make sure that you have the most recent video card drivers for your machine. |